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    Privacy statement

    Introduction

    This web site is operated by North West Personal Assistance (NWPA).  NWPA is committed to protecting the privacy of our registered users. NWPA strive to provide a safe and secure experience. The aim of this Privacy Policy is to inform you how we will use any personal data which you provide through this web site and does not apply to information we collect in any other way. This Policy is aimed at Employers and Personal Assistants (PAs) seeking employment.

    NWPA complies with data protection legislation. This regulates the processing of information relating to you and grants you various rights in respect of your personal data.

    NWPA contains links to other web sites over which we have no control. NWPA is not responsible for the privacy policies or practices of other web sites to which you choose to link to from this site. You are encouraged to review the privacy policies of those other web sites so you can understand how they collect, use and share your information. This Privacy Policy applies solely to the information NWPA collect on this web site and does not apply to information NWPA collect in any other way.

    How NWPA will use your Information

    NWPA will use your personal information for the purpose of fulfilling any contract you have entered into. NWPA may be required to disclose your personal information to contracted third party suppliers where this is necessary to fulfil our contractual obligations to you. All third party suppliers are legally forbidden from using your personal information for any other reason than fulfilling our contractual obligations to you. By registering to use a service from NWPA you thereby consent to your personal information being passed to third party suppliers where necessary. If you wish to opt out of your details being passed on to third party suppliers please notify NWPA by email info@nw-pa.org
    NWPA use the information we gather on the web site whether personal, demographic, collective or technical, for the purposes of administering and managing your registration, responding to any queries you may have, operating and improving the web site, fostering a positive user experience and delivering the products and services that we offer to Employers and PAs seeking employment.

    When registering with NWPA or subsequently or if permitted by applicable law, we may use your contact information in order to send you e-mail or other communications regarding updates at the web site, such as new NWPA opportunities and additional listings which may be of interest to you. If you have so consented or if permitted by applicable law, NWPA may also use the information gathered to inform you of other products or services available from NWPA or to contact you about your opinion of current products and services or potential new products and services that may be offered.

    Collection and Retention of Information

    You will need to provide relevant personal information in order to perform vacancy or PA searches.

    In some areas of our web site, NWPA requests that you provide personal data, including your name, address, e-mail address, telephone number, contact information and other information from which your identity is discernible. In other areas of the web site, NWPA collects or may collect demographic information such as your postcode, gender and the types of work in which you are interested. Sometimes NWPA collect or may collect a combination of the two types of information.

    NWPA also gather or may gather certain personal information about your use of our site, such as what areas you visit and what services you access. Moreover, there is information about your computer hardware and software that is or may be collected by NWPA. This information may include your IP address, browser type, domain names, access times and referring web site addresses, but is not linked to your personal information.

    NWPA will provide you the opportunity to submit descriptive, cultural, behavioural, preferential and/or life style information about yourself but it is solely up to you whether you furnish such information. If you do provide such information, you are thereby consenting to the use of that information in accordance with the policies and practices described in this Privacy Policy. For example, such information may be used for the purpose of determining your potential interest in receiving e-mail or other communications about particular products or services.
    NWPA will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
    NWPA will also provide third parties with statistical information about our users – but this information will not be used to identify any individual user.  We may also need to use your personal information to deal with enquiries and complaints made by or about you relating to the website.

    When you register

    NWPA records what you do on-line, including the transactions you conduct. This enables us to process and confirm your transactions.
    When you send NWPA an e-mail NWPA keep your e-mail address, the content of the e-mail and our response to it so that we can handle any follow-up questions you may have and measure our effectiveness.

    Updating or Deleting Your Information

    You may review, correct, update or change your account profile information at any time. Simply log into your NWPA account, go to “Edit my profile”, review your account information and, if you wish, edit it with the options provided. If you wish to revoke your consent to our Privacy Policy, please contact us at info@nw-pa.org.  However, please note that if you do withdraw your consent, you may not be able to use the relevant services and your NWPA account profile information will be deleted.

    Disclosure of Information to Others

    NWPA will not disclose to third parties your personal information, combined personal and demographic information or information about your use of the web site (such as the areas you visit or the services you access), except as set out below.

    1. NWPA may disclose such information to companies and individuals NWPA may employ to perform functions on our behalf including data processors. The functions performed on our behalf may include hosting our web servers, analysing data, providing marketing assistance, processing credit card payments and customer service. These companies and individuals will have access to your personal information as necessary to perform their functions, but they may not share that information with any other third party or use that data for any other purpose. NWPA will retain control of and be responsible for any information shared in this way.

    2. NWPA may disclose such information if legally required to do so, if requested to do so by a governmental entity or regulatory authority or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect the rights or property of NWPA; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.

    3. NWPA may disclose and transfer such information to a third party who acquires all or a substantial portion of NWPA’s business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In addition, in the event NWPA becomes the subject of an insolvency proceeding, whether voluntary or involuntary, NWPA or its liquidator, administrator, receiver or administrative receiver may sell, license or otherwise dispose of such information in a transaction approved by the court. You will be notified of sale of all or a substantial portion of our business to a third party by email or through a prominent notice posted on the NWPA site.

    Posting to Public Areas of NWPA

    Please remember that if you post any of your personal information in public areas of NWPA, e.g. in the searchable database, such information may be collected and used by others over whom NWPA has no control. NWPA are not responsible for the use made by third parties of information you post or otherwise make available in public areas of NWPA.

    Your Rights

    You may instruct NWPA to provide you with any personal information we hold about you. Provision of such information may be subject to a payment fee currently fixed at £10.

    Security

    NWPA has implemented appropriate technical and organisational measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration or disclosure. In particular, all account and password data is encrypted (i.e. it is scrambled between your computer and NWPAs’ servers) and all traffic which is internal to the NWPA network (such as access to our database) is also encrypted. Notwithstanding such measures, the Internet is an open system and we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal information for improper purposes.

    Cookies

    NWPA uses “cookies” to help personalise and maximise your online experience and time online. A cookie is a text file that is either stored in your computer’s memory temporarily (a “session” cookie) or placed on your hard drive (a “persistent” cookie) by a web page server. Cookies are not used to run programmes or deliver viruses to your computer. Cookies are uniquely assigned to you and your computer and can only be read by a web server in the domain that issued the cookie to you.

    One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. When you return to the NWPA site, cookies enable us to retrieve the information you previously provided, so you can easily use the features that you customised. For example, if you personalise NWPA pages, or register for services, a cookie helps us to recall your specific information (such as user name, password and preferences).

    In addition, third party advertisers on the web site may use “cookies”. NWPA has no control over, and is not responsible for, the practices of those third party advertisers. NWPA encourages you to review the policies of such advertisers.

    Although you may configure your browser not to accept cookies, you will find the website functionality impaired if you do so.

    Use of Web Beacons

    NWPA web pages may contain electronic images known as web beacons (sometimes called single-pixel gifs) that allow us to count users who have visited those pages and to deliver co-branded services. Web beacons are not used to access your personally identifiable information on NWPA; they are a technique we use to compile aggregated statistics about our web site usage.

    Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides.

    Because web beacons are the same as any other content request included in the recipe page, you cannot opt out or refuse them. However, they can be rendered ineffective by either opting out of cookies or changing the cookie setup in your browser.
    Third parties are not permitted to use web beacons on the NWPA sites.

    Accuracy

    If you ever have any questions about the accuracy of your personal information at NWPA please email us on info@nw-pa.org so that we can investigate your query.

    Please try to keep your information as up to date as possible. Doing so will help us to help you get the maximum benefit from NWPA. In particular, please make sure that you inform us of any changes to your e-mail address as this is the most important way for us to contact you and send reminders.

    Data Controller

    Data Controller responsible for our Website is ADOmedia.

    Changes to Privacy Policy

    If NWPA decide to change the substance of our Privacy Policy, these changes will be posted through a prominent notice on the web site so that you will always know what information we gather, how we might use that information, and to whom we will disclose it. If at any time, you have questions or concerns about NWPA’s Privacy Policy, please feel free to email us at info@nw-pa.org or write to:

    NWPA
    Sension House
    Denton Drive
    Northwich
    Cheshire
    CW9 7LU

    Site by ADOmedia Ltd